What is your main philosophy when it comes to training and boarding dogs?
At our facility, safety always comes first. We believe in slow introductions with other dogs to determine their social acumen. All dogs will be crated when no one is home or at night for bed, for safety and cleanliness reasons. No dogs are ever left outside unattended, and outside time is limited if the weather is too hot or too cold. Our basement is fully finished and optimized for dogs.
What kind of training do you offer?
At our facility, we specialize in balance training, which means that we don’t just distract your dog, we teach them right from wrong. We use the best tools possible to ensure the best results and make training easier for you. Before we begin, we discuss all available options with you and make sure you’re comfortable with the tools we’re using.
Can I tour your facility and meet my dog beforehand?
Unfortunately, we do not allow tours of our facility, as it is currently located in Cari’s home. We take care of dogs seven days a week, and walk-thrus can be very disruptive to our family and the dogs. However, we are available for in-depth phone calls and have plenty of pictures on our website and Facebook page. Meeting your dog beforehand is not necessary, as we have over 15 years of experience training, rescuing, and boarding dogs. Your dog’s behavior may change once you leave, but we deal with this accordingly and make them as comfortable as possible.
What are your drop-off and pick-up procedures, and can I come anytime?
Drop-off and pick-up are by appointment only, as we are not home all day every day. We have a tight schedule to adhere to, and we try to accommodate our clients as best as possible. Our morning and afternoon hours (7:00 – 8:45 am and 3:00 – 5:00 pm) are reserved for pickups and dropoffs. Please text us when you’re on the way so that we can prepare for your arrival and ensure that all dogs are put away and secure. When you arrive, please text us again so that we can greet your dog outside to prevent disruption for the other dogs. Please do not come to the door or ring the doorbell.
What do I need to bring for my dog’s stay with you?
Please bring your dog on a leash and their food/meals. If your dog has any allergies, please bring any specific treats you would like them to have in place of our standard treats. We provide crates (including high-anxiety crates, if needed), beds, bedding (if allowed), appropriate toys, and bowls. If you would like to bring a special item from home, like a t-shirt that smells like you, please do not send anything with emotional attachments, as we don’t want them to get lost or ruined.
What does my dog’s daily routine look like while training with you?
We start our day early, around 4 am, to ensure that all dogs are let outside for exercise and fed before the household gets moving. Each day looks different in terms of training, but your dog will be let out several times a day for free time and potty breaks. Depending on how dog-friendly your dog is, they may get to play with other dogs. If your dog is selective or not dog-friendly at all, they will either be paired with dogs they get along with or have their own individual time outside.